Before you hire someone from a home health agency to provide companionship services, it would be a good idea to research agencies thoroughly to see which one would be the best for you. Look for an agency that is licensed and certified to offer services that are approved by Medicare. You should also inquire about how the agency trains its’ employees and if it conducts background checks on all staff members. This is important because your loved one needs to feel safe with your aide in your absence. If you are getting companionship services for your loved one, you should find out how his plan of care will be developed. Will you have input in the way your loved one will be cared for? Every patient’s needs are different and your loved one’s plan of care should be personalized to his specific needs. This makes for effective communication between you and the aide.
Another thing you want to do is find out if supervisors will make occasional visits to determine how well the aides are doing on the job. This is important because you want to be sure that the aides are held accountable for their actions by the agency. You should also ask who you can speak with if there are complaints you have about the aide.
To make sure that the agency offers all of the services you’re looking for, it would be a good idea to ask about the kinds of services that are available. These might include errand running, housekeeping tasks, administering of medicines, taking blood pressure, etc. In conclusion, it is crucial that you ask questions before choosing Home Health Care in St. Paul that offers companionship services. This saves you the heartache of having to deal with the wrong caregiver.